Saturday, August 02, 2008

What to Avoid in Mystery Shopper Companies

By Ethan Hunter


While most mystery shopping companies have solid reputations, there are a few that don't. The mystery shopping industry has skyrocketed with the consumer demand constantly on the rise; there are over 400 mystery shopper companies within the US alone. The best mystery shopping companies will have the customer's interests at the top of mind and will ensure that there mystery shopper experiences provide true value. Over the past few years, the amount of mystery shopper companies has grown over 11% per year, making this industry sector a $600 million per year business.

While it may seem self explanatory of what factors you would want to take into consideration when choosing mystery shopper companies to partner with, we wanted to outline a few specific details to help you to make your selection. Unfortunately, just like in almost every business type today, there are a few bad businesses that make the rest of the industry look bad. So, when you are looking for mystery shopper companies to partner with, keep this in mind.

Of all known issues that relate to mystery shopper companies, fraud with bad checks or other payment means is by far the most serious and prevalent. In this case, consumers are being sent letters or finding classified advertisements that promise a way of earning quick cash or gifts by performing mystery shops and/or service evaluations. One scheme in particular involves so-called mystery shopper companies, asking shoppers to cash checks, followed by wiring the money back to a certain address, most often to a foreign country.

The potential mystery shopper is told that they will be able to keep some of the check, but when the check is cashed, it will bounce leaving potentially large financial issues for the person who cashed it. While efforts have been taken to educate people of this potential scam, there are still people out there trying to take advantage of innocent people; so be aware of this when you are searching for companies to work with.

While there are some bad companies out there, there are many more great ones to consider partnering with. The true dedication of the best mystery shopper companies is to provide the highest quality customer service and the most valuable information for the clients that are served.

Some things that you can do to avoid choosing the wrong company are to say no to anyone who requests you to pay them a few for being associated with their company. Also, if anyone asks you to cash a check and wire money, it is likely a fraudulent situation. If you avoid these things in your search, you will be able to avoid any potential negative company choices, allowing you to select a great match to earn extra income.

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